Terms of Service

You must be at least 18 years of age to place an order through our website. By placing an order, you confirm that you are legally capable of entering into a transaction.

OCTANE2 offers automotive car-care products intended for vehicle cleaning, care, and maintenance.

Product images, colors, packaging, and descriptions are provided for general reference. Actual appearance may vary slightly due to manufacturing batches, lighting, photography, or individual display settings.

Product suitability may vary depending on the vehicle, surface material, condition, age, previous treatments, and method of application.

Customers are responsible for following the product instructions and ensuring that the product is suitable for their intended application.

All prices displayed on the website are in Indian Rupees (INR).

Product prices and applicable charges, if any, will be clearly displayed before the customer completes the order.

Prices may change at any time. However, changes in price will not affect orders that have already been accepted and confirmed.

All orders are subject to product availability and acceptance.

OCTANE2 reserves the right to:

• Refuse or cancel an order where reasonably necessary
• Limit quantities purchased
• Cancel suspected fraudulent, unauthorized, or abusive transactions
• Correct pricing, product, or listing errors

If an order is cancelled by OCTANE2 after successful payment, any eligible refund will be processed in accordance with our Return & Refund Policy and applicable law.

Payments are processed through third-party payment gateway providers made available through our website.

Available payment methods may vary depending on location, product, and eligibility.

We may also offer Cash on Delivery (COD) for eligible locations.

COD orders may be subject to order verification before dispatch.

Orders will be processed after successful payment confirmation or COD verification, where applicable.

Orders are generally processed within 1–2 business days.

Once dispatched, estimated delivery is generally 3–7 business days, depending on the delivery location and other circumstances.

Delivery timelines are estimates and may vary due to weather, logistics, public holidays, courier delays, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for complete details.

Customers must use products strictly according to the instructions provided on the product label or website.

OCTANE2 is not responsible for damage resulting from:

• Improper use
• Incorrect dilution
• Misuse of products
• Failure to follow usage instructions
• Use on incompatible surfaces
• Failure to perform an appropriate patch test where recommended

Product suitability may vary between vehicles, materials, surfaces, finishes, coatings, and applications.

Customers should review the product instructions and, where appropriate, perform a small patch test before full application.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

All content on this website, including:

• Logos
• Brand names
• Product names
• Product images
• Graphics
• Text
• Product descriptions
• Website design and other original content

is owned by OCTANE2 and/or its licensors, unless otherwise stated.

Such content may not be copied, reproduced, distributed, modified, or used without prior written permission, except where permitted by applicable law.

To the maximum extent permitted by applicable law, OCTANE2 shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Where permitted by applicable law, OCTANE2's liability in relation to a specific product or transaction will generally be limited to the amount paid for the relevant product or transaction.

Our website may use third-party services such as:

• Payment gateway providers
• Hosting and infrastructure providers
• Shipping and logistics partners
• Analytics providers
• Customer-support and communication services
• Social media platforms
• Other services required to operate our website and fulfill orders

Third-party services may be governed by their own terms and privacy policies.

We may modify these Terms of Service from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Updated terms will be published on this page with a revised effective date.

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or purchases made through our website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

For questions, complaints, or concerns regarding an order, product, payment, return, refund, or any other matter, customers may contact us using the contact details provided below.

We will make reasonable efforts to review and resolve customer concerns within a reasonable period.