Privacy Policy

We may use the information we collect to:

• Process and deliver your orders
• Confirm and communicate order status
• Provide customer support
• Process returns, replacements, cancellations, and refunds
• Prevent fraud, misuse, and unauthorized transactions
• Improve our website, products, and services
• Analyze website usage and performance
• Send promotional communications where you have opted in
• Comply with applicable legal, regulatory, accounting, and tax requirements

Online payments are processed through third-party payment gateway providers made available through our website.

OCTANE2 does not intentionally store complete debit card, credit card, UPI, or internet banking credentials on its own systems.

Payment information is handled by the relevant payment service provider in accordance with its applicable terms and privacy practices.

Our website may use cookies and similar technologies to:

• Improve website functionality and performance
• Remember preferences
• Improve the shopping experience
• Understand website traffic and usage
• Support marketing and advertising activities where applicable

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

We do not sell, rent, or trade your personal information.

We may share relevant information with service providers that help us operate our business, including:

• Payment gateway providers
• Hosting and infrastructure providers
• Shipping and logistics partners
• Website analytics providers
• Customer-support and communication service providers
• Marketing or advertising service providers, where applicable
• Government authorities, regulators, courts, or law-enforcement agencies where required by law

These service providers may access information only to the extent reasonably necessary to provide their services or fulfill applicable legal obligations.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Fulfill orders
• Provide customer support
• Process returns, refunds, and replacements
• Maintain business and transaction records
• Prevent fraud and misuse
• Meet legal, regulatory, accounting, and tax obligations

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.

If you voluntarily subscribe to our marketing communications, we may send information such as:

• Product launches
• Car-care tips
• Promotional offers
• Discounts and special offers

You may unsubscribe from promotional emails at any time using the unsubscribe option provided in the communication or by contacting us.

Subject to applicable law, you may request to:

• Access personal information we hold about you
• Correct inaccurate or outdated information
• Update your contact details
• Request deletion of personal information where legally permitted
• Withdraw consent for certain processing where applicable

To make a privacy-related request, please contact us using the contact details provided below.

Our website and services are intended for adults. We do not knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

Our website may contain links to or integrations with third-party websites, applications, social media platforms, payment providers, shipping providers, or other services.

We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review their respective privacy policies and terms.

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.